Shipping policy

Shipping Policy

Thank you for shopping with Alveroco. We’re committed to delivering your order as quickly and securely as possible.

Orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.

Estimated delivery times are as follows:

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, Alveroco may offer free shipping promotions on qualifying orders.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.

Please allow up to 48 hours for tracking information to become available after your order has been dispatched.

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Please ensure your shipping address is accurate before placing your order.

Alveroco is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible at support@alveroco.com.

We’ll work with the shipping carrier to investigate the issue and help find the best possible resolution.

If you have any questions about shipping or your order, please contact us:

Email: support@alveroco.com